20+ years
Enterprise SAP & technical program leadership
Full-stack SAP delivery across banking, CPG, media, oil and gas, pharmaceuticals, aerospace, and utilities — then embedded technical quality management for ExxonMobil IT leadership, including Innovation Control Center safeguarding of a $500M Chemicals reimplementation that reached a zero-defect go-live. Conference speaker (SAP TechEd, ASUG).
Architecture & advisory
MaxAttention engineering architect
Senior technical advisor across strategic MaxAttention accounts including Chevron, The Home Depot, Tyson Foods, Tesoro, Valero, CenterPoint Energy, Entergy, and Mohawk Flooring: S/4HANA transformation roadmaps, architecture guidance, de-escalation of critical incidents, and outcome-based engagement models that turned at-risk accounts around.
$82M closed
Presales, solutioning & capture
Principal architect in a solutioning center: drove scope-to-close execution for $82M in Premium Engagement revenue — discovery, value-case development, service scoping, quote-to-order governance, and margin discipline — including $28M across 14 net-new logos, 19 deals totaling $58M while carrying Solutioning Lead responsibility across 82 deals and 70 customers, and 60+ customer workshops.
Since 2021
Government cloud & regulated operations
Secure SAP cloud operations: escalation governance, incident response, event-to-action observability pipelines, ServiceNow workflows, and AI-assisted root-cause analysis — where auditability, least privilege, and evidence are part of the job.
MBA, John Brown University · BS Computer Science, University of Arkansas · SAP certifications in escalation management and portal development.